FAQs

What types of charging solutions do you offer?

Cablezy® specializes in innovative charging solutions, including the Magnetic USB-C Cable. Our products are designed to provide fast charging capabilities while minimizing tangling, thanks to their durable braided design.

What materials are used in your charging cables?

Our charging cables are constructed using high-quality materials, including durable braided nylon for enhanced strength and flexibility. This design helps prevent tangling and ensures a longer lifespan compared to standard cables.

What is your return policy?

We have a 30-day return policy, which allows customers to request a return within 30 days of receiving their item. To initiate a return, customers can contact us directly at cablezyusa@gmail.com.

Are there any exceptions to your return policy?

Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items. For any specific inquiries regarding your item, please reach out to us.

How can I ensure the longevity of my charging cables?

To maximize the lifespan of your charging cables, avoid excessive bending or pulling, and store them in a dry, cool place when not in use. Regularly inspect the cables for any signs of wear and replace them if necessary to maintain optimal performance.

Do you offer international shipping?

Yes, we offer international shipping options. Shipping times and costs may vary based on the destination. Please refer to our shipping policy for more detailed information regarding international orders.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please inspect it upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly to ensure customer satisfaction.